Hackness Grange Hotel

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The tranquility of being in the country. The grounds looked beautiful
however the weather stopped us from exploring them. The cooked breakfast
was very good and lots of it. The staff appeared to be very attentive to
the guest's needs. Overall the Hotel was good

We were staying in the courtyard rooms,where the decor in the hallway
was shabby, also the walls were either too thin or we had neighbours
who coughed very loudly. I also wasn't very happy about having to make
my own toast, that's the sort of thing one expects at a travel lodge on
the motorway.

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Pleasant surroundings

Hotel needs fully refurbishing buckets catching rain Double bedroom very small, over the kitchen, food smells in the bedroom all the time. Very noisy until 11pm when the kitchen possibly closed. Hair dryer did not work Did provide a handheld one. Burnt toast with a poached egg. No price written on the evening meal menu so we chose to eat out as did not want 4 courses All in all very poor value.

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location, quiet and relaxing

the bathroom needed updating & bedroom carpet was dirty. We asked for evening meal menu - this was not available until lunch on the day. We therfore did not eat at the hotel.

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Staff were very friendly and there was plenty of them which is always good better to be over staffed than under.

Felt like we were staying in a holiday home rather than a swanky hotel which was what we were expecting. The rooms desperately need updating.

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The swimming pool and grounds.

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It was sooo quiet. We were looking for nice and calm place to have rest
and forget about nosy city. This place I excelent! We will come back-
that's deffo!!! Maybe honey moon.... ;)

Dinners are deli but a bit expensive. Quite far away from everything-
nearest shop is miles away....

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Staff were very good Allour requests were sorted We have no cause for any complaint whatsoever Overall Excellent

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Once we had worked out the changing procedure to use the swimming pool we had a very nice swim the pool is open all day from 8 til 9 and it was nice to be able to pop in for a swim when we felt like it

Self service breakfast buffet
Lighting of courtyard area
Cleanliness of window frames needed some attention

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booking out

state of room you would expect if booked into travel lodge, not grade 2 listed. not value for money.

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Beautiful setting

Required some TLC

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Lovely location in the North York Moors

We did not have dinner in the hotel as it was was expensive at £25 each plus supplements for some dishes and coffee. Breakfast was good but the hotel was very short staffed.